Policy Instrument:

Keywords: Care; Early Childhood Development; Persons with Disabilities; Families; Older Persons
Definition
Social care services encompass a range of activities aimed at ensuring the physical, mental, and emotional well-being of individuals across the life course, including healthcare support, assistance with household activities, support for dependants and caregivers, and self-care practices. Care may be provided by public or private providers (institutional or community-based, formal, or informal) and by individuals (families or hired caregivers).

Rationale

Investment in social care services yields substantial benefits. Care services improve the quality of life of recipients and, in some cases, contribute directly to poverty and hunger reduction. Early childhood development services, for example, support sustainable development and long-term economic growth by fostering cognitive and socioemotional capabilities during critical developmental windows (Berlinski and Schady, 2015). More broadly, the provision of adequate care reduces the burden on informal caregivers — primarily women — and facilitates their participation in the labour market, generating wider economic and social returns.

Key Features

Early childhood care: Childcare centers can provide care, nutritious meals, opportunities to learn and develop though play, and sometimes, healthcare services. These services foster early childhood development (i.e., cognitive, socioemotional, motor and language skills). Childcare services also aim to facilitate maternal employment through alleviating caregiving responsibilities. Governments are the main providers of center-based programs, through different models including service provision in institutional settings, community-based models, and offering subsidized childcare fees. Childcare centers can also provide advice and strategies for primary caregivers, for instance by promoting optimal childrearing, positive discipline, nutrition and hygiene practices in the home. Some childcare centers also provide meals, sourced from local smallholders, helping build local food value chains. Social registries are frequently used to target public early childhood care services to children who are particularly vulnerable to food insecurity and/or poverty. In contexts in which social registries are not available, official statistical data can be used to prioritize access in regions with high levels of poverty or food insecurity.

Long-term care: Services that support living at home, including home visits by caregivers, daycare centers, telecare, and respite services for family caregivers. Additionally, long-term care services are provided in nursing homes and assisted living facilities. The provision of a cash transfer may only be considered a good practice when it is part of a Cash and Counseling scheme, that requires the training and formalization of the employment of a family caregiver. The objective of these services is to maintain a functional ability consistent with the person’s basic rights, fundamental freedoms, and human dignity. Additionally to means testing, targeting of long-term care requires an assessment of care needs, that allows determining eligibility and designing a care plan.
Care services for persons with disabilities (PwD): Two types of services for people with disabilities with functional dependence are central for integrated caregiving services: personal assistance programs and center-based programs. These services, along with others provided in the community, should work together to prevent the institutionalization of people with disabilities. Personal assistance services aim to support the full social and educational inclusion of the PwD. Center-based programs give the unpaid caregiver the opportunity to pursue errands, work, or other interests outside the day center, while supporting PwD receive the support they need. In educational settings, these programs can be integrated with specialized learning support, ensuring that students with disabilities have the necessary resources and accommodations to participate fully in school activities.

Key Interventions

  1. Care for children and youth:
    • Day care services for vulnerable children and orphans
    • Foster care
    • Specialised social care for abandoned, neglected, abused, or orphaned children
    • Non-residential psychological services for children and vulnerable youth
    • Basic and specialized social care for substance abusers
  2. Care for families:
    • Family preservation and reunification services
    • Basic and specialised social care services for domestic violence victims
    • Rehabilitation services
    • Community development services
    • Mother care and counselling services
  3. Care for vulnerable working-age adults:
    • Basic and specialised social care services for the homeless
    • Basic and specialised social care services for substance abusers
    • Immigrant counselling and care services
  4. Care for persons with disabilities:
    • Residential care services for PwD
    • Psychosocial care services
    • Personal assistance and day care
  5. Care for older persons:
    • Residential care facilities
    • Psychosocial care services
    • Homeless shelters
    • Personal assistance and day care services
  6. Other social care services

Households in a situation of poverty or economic vulnerability, including families, children youth, vulnerable working age, persons with disabilities and older persons

Main challenges to childcare services:

Access and Equity: Access to childcare services remains unequal, especially for children under three years old. Barriers such as geographical distance, cultural preferences and socioeconomic factors may still limit participation, particularly for marginalized and rural communities. Additionally, these services need to adapt to the increasing inflow of migrant children. Expanding childcare services with quality and sustaining that quality over time requires building workforce capacity and a solid institutional architecture. Childcare services for children under three years of age may be combined or complemented with other strategies to promote ECD outcomes, such as parenting programs.

Quality: The effectiveness of childcare services relies on center-based services’ quality, especially process quality—i.e., the quality of the interactions between caregivers/adults and children. High-quality interactions are engaging, warm, frequent, rich in language and responsive to children’s needs. Other factors—known as structural quality—such as group size, content, materials, workforce characteristics and security, contribute to child well-being and safety, but they are not enough to improve child development. Assuring quality requires that services present certain minimum service characteristics, have pre-established quality standards, and, importantly, put in place mechanisms to monitor the implementation of such standards.

Nutrition: Childcare centers are increasingly contributing to reducing hunger and malnutrition by providing at least one meal as part of their services. In such cases it is critical to ensure that the meals provided meet the unique nutritional needs of the different-aged children in their care, that the food is stored and prepared in a way that prevents food-borne illness, and that clean cooking equipment is used to prevent negative health impacts for the children.

Human resources: Investing in the training, professional development and remuneration of childcare providers to improve their skills helps to provide high-quality care and education to young children. Offering in-service and on-going coaching-based training and professional development programs for the workforce on daily planning, effective high-quality interactions, and strategies to support children’s learning is an important step to better process quality.

Institutional governance and coordination: The cross-sector nature of childcare services – they include health, nutrition, sanitation, education, violence prevention and social protection - requires a solid institutional structure to bring together and coordinate actions from different sectors and levels of government. The transition from early childhood care to school-age care requires coordination to ensure both continuity in care services and consistency in pedagogical approaches and standards. Data systems that enable relevant parties to exchange information in a timely manner are crucial for this coordination.


Prior conditions for long-term care:  

A prior condition for the implementation of long-term care systems is the training of human resources. Care workers are the backbone of quality in long-term care services. Care is provided by multidisciplinary teams that include, among others, caregivers, nurse assistants, nurses, occupational therapists, nutritionists, speech therapists and care managers. Training includes technical skills (e.g., how to support changes in posture), relational skills (e.g., how to deal with depression or how to communicate with people with dementia) and self-care skills. Training that aims to increase long-term care quality requires transitioning from a model based on services to a person-based care model.  

A second prior condition is the definition and supervision of quality standards. The quality of care is a priority in care policies. Governments have the responsibility to regulate and supervise quality to protect the quality of life of fragile and vulnerable people who need support (OECD, 2013). However, there is no single definition of quality. In general, quality is associated with safety, efficacy, and patient-centered services. Recently, more modern definitions are being introduced, that emphasize people's experience, quality of life, and maintenance of identity and autonomy. There are different instruments and tools for the promotion and evaluation of quality: regulation, incentives and finally the collection and publication of information (Malley et al. 2015).  

The final prior condition is the definition of a sustainable financing scheme. Long-term care systems are typically funded through social security (as in the Netherland, France or Korea) or general taxation (as in Sweden), or a mix of the two. Private insurance typically covers less than 2% of the costs, except in few countries, and is never the main source of funding. The same holds for co-payments, which are a way to increase sustainability and equity of the system. An important lesson learned from the European experience is that it is key to set the level of benefits taking into account the aging trend of the population. This means that, when the population is aging rapidly, countries must forecast expenditure in the coming decades, and choose the level of coverage and the type of services that will be affordable, let’s say, in 20 or 30 years.

In terms of complementary interventions, it is necessary to ensure coordination between long-term care and healthcare services. This ensures: (i) a slower progression of frailty (and loss of functional abilities); (ii) a more efficient use of healthcare services, and reduces the length and cost of hospitalizations.


Prior conditions for social care services for PwD are broadly consistent with those listed above for long-term care.

Complementary interventions for social services for PwD: Personal assistance and center-based services for PwD form part of a broader network of inclusion policies beyond care policies that work together to promote the autonomy of people with disabilities, and in doing so, can also have important effects on the distribution of caregiving within families. In other words, to achieve maximum impact on both caregivers and PwD, a caregiving system with a disability focus should emphasize the transversality of accessibility and inclusion in the inventory of programs and services provided by government, NGOs, and the private sector. Higher levels of inclusion of PwD with high support needs in schools, training programs, and the workforce results in less need for unpaid care at home and increases in autonomy and independence for PwD.

a) support the expansion of coverage of those either experiencing poverty or vulnerable to it in national social protection systems and addressing risks and contingencies throughout their lifecycle (SDG target 1.3), therefore, contributing to the progressive realization of the right to social security, c) support access to basic services (education, health, water and sanitation and housing), productive assets, appropriate technology (prioritizing low-carbon options), information, integrated social and economic inclusion programmes, skill building (including technical assistance and extension services in rural areas), financial inclusion, decent employment creation and access to safe, nutritious, and sufficient food (e.g.,home-grown school meal programmes) (SDG targets 1.4, 2.1 and 2.2), and d) Contribute to addressing discrimination against women that leads to poverty, hunger and malnutrition such as differences in the prevalence of moderate or severe food insecurity between men and women, absence of women equal rights to economic resources, as well as of access to ownership and control over land and other forms of property, financial services, inheritance and natural resources, in accordance with national laws (SDG targets 5.a1 and 5.a.2), or contribute to recognize and value unpaid care and domestic work through the provision of public services, infrastructure and social protection policies and the promotion of shared responsibility within the household and the family as nationally appropriate (SDG 5.4)

SDG 5 - Gender Equality

  • Target 5.4 - Recognize and value unpaid care and domestic work through the provision of public services, infrastructure and social protection policies and the promotion of shared responsibility within the household and the family as nationally appropriate
  • Target 5.a - Undertake reforms to give women equal rights to economic resources, as well as access to ownership and control over land and other forms of property, financial services, inheritance and natural resources, in accordance with national laws